Frequently Asked Questions
Everything you need to know about shopping with Celeste London.
What is the standard shipping time for orders within the UK?
We offer standard shipping which typically takes 3-5 business days. For those in a hurry, express next-day delivery is available for orders placed before 2 PM GMT.
How do I return an item that doesn't fit?
We offer a 28-day return policy. Items must be unworn, with all original tags attached. You can initiate your return through our online portal to receive a prepaid shipping label.
Where are Celeste London garments manufactured?
We pride ourselves on ethical craftsmanship. Our collections are designed in our London studio and produced in certified factories across Europe and the UK that ensure fair wages and sustainable practices.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and 'Buy Now, Pay Later' options including Klarna and Clearpay.
How can I ensure I select the correct size?
Each product page features a detailed 'Size & Fit' guide. We recommend checking your measurements against our size chart, as our contemporary cuts may vary slightly between collections.
Do you ship internationally?
Yes, Celeste London ships to over 50 countries worldwide. International delivery times vary by location, typically ranging from 7-14 business days depending on customs processing.